SSC setup with SAP ERP transformation

Client challenge:

The client started their SAP implementation journey in 2005 by initializing serial rollouts on key subsidiaries. However, as the rollouts were executed by different parties and no proper template governance had been established by the client, it was revealed that the anticipated business effects were compromised (especially for back-office functions/SSC). As a consequence, the client initiated a project for end-to-end back-office process optimization and an SAP ERP upgrade with a focus on the following issues:

• Complexity in operation methods, the lack of speed brought about by data and technology, agility and efficiency, the increase in risk, and frustration of internal customers of SSC and the limitation of its ability to grow
• The client wanted a standard unified financial and back-office backbone for its 20+ subsidiaries in order to create a common back-office operating model to enable better services
• Reduction in the number of system developments and the related IT cost for SAP ERP support

Key Objectives and Scope:

• Our team was selected as a business - and solution architect and integrator for the whole program including finance, procurement, logistics and other key functions for SSC and 23 key legal entities (both downstream and upstream)